Cookie Policy

This is the Cookie Policy for Telfer Carpets and Flooring. If you have any further questions then please don’t hesitate to contact us.

Contact Us

Telfer Carpets and Flooring
7 Queens Court,
Leechmere Industrial Estate, Sunderland,
SR2 9TW

What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

    For more information on Google AdSense see the official Google AdSense privacy FAQ.

  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

Friendly & Professional Service

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Free Plan & Measure Service

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Free Delivery & Guarantees

Get in touch

For all enquiries or to get a FREE quote please get in touch with us

Visit our Showroom

We have 100's of carpet and flooring samples available in our Sunderland showroom. Why not pop infor a coffee and a chat with our approachable and friendly team.

Telfer Carpets and Flooring
Unit 7, Kirtly Co., Leechmere Industrial Estate,
Sunderland, SR2 9TW

Our Carpets & Flooring Solutions

From Carpets to Contract floor coverings, Telfer Carpets can provide the right solution for you. Family run, Telfer Carpets provide a Free Plan & Measure Service and all our fitted carpets and flooring come with Free Delivery and 100% Guarantee. 

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Carpets

We supply a variety of quality carpets to the residential and contract sectors across the North East and across the UK.

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Laminate

All of our laminate floorings come with true match accessories to enhance the look of your laminate floor.

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Vinyls

Our vinyl sheet flooring comes in a wide range of styles including word, mineral and pattern designs. Available in 2m, 3m or 4m widths.

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Luxury Vinyl Tiles

Our beautiful natural designs luxury vinyl tiles flooring ranges are Waterproof, Soft and Warm underfoot, Silent and are easy to Install.

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Contract Floor Coverings

We offer a huge range of floor coverings to meet all needs no matter how big or small. We also offer sub floor advice and what is appropriate for your product selections.

FREE home sampling service!

Telfer Carpets now offer a free home sampling service, so if you can't get to us we will come to you

North East stockists of leading carpet, laminate, vinyl, LVT and flooring brands including:

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FAQs

How do I measure?

We can do that for you free of charge

Do you fit carpets?
Yes we have reliable friendly team of fitters with a wealth of experience for all floor coverings we sell.
What is your turnaround time for fitting/delivery?
Most carpets an be delivered within 48 hours and fitting is flexible to meet the customer needs.
Do I need to take up the old floor coverings up?
Yes but we can offer this service for your for an additional charge
What if I have a room full of furniture?
The room should be cleared as best as possible but speak to us and we can meet most requirements.
Do we take any rubbish/carpet cutting’s away after fitting?
No all waste will be bagged by the fitter but not disposed of, if you ask the fitter he can place it in the bin for you. We can offer an uplift and disposal service for you, a small additional fee is required for either or both of these services.

About Telfer Carpets & Flooring

Telfer Carpets and Flooring are based in Leechmere Industrial Estate, Sunderland, and ran by husband and wife team
Billy and Claire. Billy has worked within the carpet trade for over 25 years and his dad Bill Telfer part owner of Cotton & Telfer.

Claire brings a wealth of experience from her career in finance sector and has worked within the carpet profession for over 12 years.

At Telfer Carpets and Flooring we offer competitive pricing on a range of carpets to suit all budgets. Call Claire at our North East based showroom on 0191 523 7979 with any queries.

Or why not call into our Sunderland based showroom for a coffee and a chat?

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Contact Us

Telfer Carpets and Flooring
7 Queens Court,
Leechmere Industrial Estate,
Sunderland,
SR2 9TW

Showroom Opening Times:
Monday to Friday: 9am - 5pm
Saturday: 9am - 3pm

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Telfer Carpets and Flooring
Unit 7 Kirtley Co., Leechmere Industrial Estate, Sunderland, SR2 9TW

Showroom Opening Times:
Monday to Friday:
9am - 5pm
Saturday:
9am - 3pm

© Copyright 2026 Telfer Carpets Sunderland